Digital banking means online and mobile banking applications you use from your computer or through the One Nevada mobile app on a mobile, tablet, or watch device.
No, your account number will remain the same.
Yes, on your initial login and any subsequent logins from an unrecognized desktop or mobile browser (IP Address).
Yes, you will be prompted for Device Registration on your initial mobile login.
Yes, after your initial mobile app login, you must enroll for Face ID from the login page.
Yes, on your initial login, you will need to log in with your existing User ID and Password.
Yes, you can keep the same User ID you use today to access your account in our new Digital Banking platform.
Select User ID Recovery from the Login page, then use the Forgot User ID tab to retrieve it.
As long as your existing password meets the requirements, you can enjoy using your current password. It must be at least eight characters and contain one lowercase letter and a minimum of one number.
Yes, you will need to validate your identity with a Secure Access Code sent to the phone number on file. You will select either an SMS text message or a voice call.
Secure Access Code is another tool used to perform two-factor authentication. We will never ask for this code, and you should never share it with anyone you don't want to access your One Nevada Digital Banking Account.
Yes, on your initial login, you will be required to accept the One Nevada Membership Agreement.
You can access Bill Pay by selecting Money Movement and clicking on the Bill Pay tile.
Your payees will be available and scheduled reoccurring payments will process.
Yes, with our new platform, you can add payees through the mobile app or web browser.
We are excited to announce that Cash Perks will be replaced with our new awards program, Prizeout Offers. This program will offer more opportunities to Save and Get more value on your purchases. Prizeout Offers coming soon.
On June 19th, 2023, Ca$h Perks will be discontinued, but offers you have accepted or pending rewards will be honored.
Starting in July, we will automatically post your rewards for the previous month. Manually claiming your rewards is no longer necessary.
Yes, with our new platform, you can initiate a one-time transfer to another One Nevada member. In the Money Movement menu; click the Member To Member tile and follow the prompts.
You will need the other member's account number, last name, share ID, account type, and zip code.
Yes, your linked One Nevada accounts will be available and ready for transfers.
Yes, your validated External Accounts will be available and ready for transfers.
Yes, incoming and outgoing transfers will be available.
If your debit card control settings is currently inactive, it will be converted to active. In the near future, we will offer an enhanced card management service that will provide card control features, digital issuance, plus much more.
Yes, you will continue to receive your debit card alerts.
In the near future, we will offer an enhanced card management service that will provide card alerts, card control features, digital issuance, plus much more.
While we couldn't keep the nicknames, you placed on your account share or loans, you can quickly nickname and group your accounts the way you want in our new Digital banking experience. Look for the "How To Nickname" an Account video.
In our new platform, you can quickly add nicknames and group your accounts how you want. Watch our "How To Nickname an Account” video.
Our new platform will require you to enroll in KeepTrack and link your accounts again. We have enhanced the linking process to make adding accounts effortless. There are also new options that will allow you more flexibility with the look and feel of your account.
KeepTrack allows you to link other Financial Institutions, review transaction history, create a Budget, and get a complete view of your overall Spending.
Yes. Click on your Visa Credit Card, and you will be prompted to enroll to access your card benefits. Plus, we added features like reporting a card Lost or Stolen. Check out our “Visa Credit Card first-time login” video.
Yes, there is a new enrollment process to access your card benefits. Check out our “Visa Credit Card first-time login” video.
Yes, your Reward points will carry over automatically.
It’s easy; select the Loan Payment tile from Money Movement.
It’s easy; select the Loan Payment tile from Money Movement.